Usage Terms And
Who We Are
Information We Collect
We collect personal information from you when you submit web forms or interact with our Website, for example subscribing to a Zeller Technologies blog, signing up for a webinar, or requesting customer support.
“Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
Navigational information refers to information about your computer and your visits to the Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
How We Use Collected Information
-improve your browsing experience by personalizing the Website;
-develop and improve our products and services;
-send information or Zeller Technologies content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
-promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
-provide other companies with statistical information about our users — but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis;
-contact you about billing, account management, and other administrative matters;
-investigate, help prevent security issues and abuse; or meet legal requirements
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Customer Testimonials and Comments
We may post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Use of Payment Information
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
Social Media Features
Retention of Personal Information
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How We Share Information
We employ other third-party service providers to provide services on our behalf to visitors to our Website. For example, we may use information from performing statistical analysis on your use of our Website, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, develop and improve products and services, and provide customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and data protection policies and standards.
How to Control Your Personal Data
You can request access, correction, updates or deletion of your personal information. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Our customers are important to us and we will not send unsolicited commercial email in violation of applicable laws. Every email sent will provide an “opt-out” mechanism and other required information.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by contacting us via email at: [email protected]. Customers cannot opt out of receiving transactional emails related to their account with us.